Vinted Users Share Frustration Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for women's and children's garments failing to inform all users about the change.
Social Media Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
They have suggested members to examine their items and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
